Tuition Payments

1. The registration fee must be paid at the application time. The application fee includes the placement test fee.
2. Students must pay all the fees plus one level of tuition before they start studying at our school. For the next level, they need to pay their tuition by the Friday before the start of the next level at the latest.

Health Insurance

Health and accident insurance is mandatory. All students must always have valid health insurance. ILI can arrange health insurance for you easily and at very reasonable rates. If you decline health insurance through ILI, you must supply proof of alternate coverage (an official document from the insurance provider which includes your name, policy number and dates of coverage). If you have insurance coverage from a provider other than ILI, it is your responsibility to ensure that your coverage does not expire. Contact your insurance provider in advance of your policy’s expiry date if you need an extension. You will not be permitted to attend classes or go on social activities without proof of health insurance coverage.

Refund Policies

Read them carefully.
A. Refunds Before You Begin Studies at ILI

1. You qualify for a full refund of your pre-paid tuition only if you have been denied authorization to study in Canada and provide documentation from the proper Canadian authority stating that your application to study in Canada was denied for non-personal reasons. Non personal reasons includes:
   • i. “As stipulated in subsection 216(1) of the IRPR, the purpose of the applicant’s visit which is not met.”
   • ii. “As stipulated in subsection 216(1) of the IRPR, the applicant’s personal assets and financial status which is not met.”
   • iii. “As stipulated in subsection 216(1) of the IRPR, the government does not believe that you will leave Canada at the end of your stay.”
2. For any other reasons, no refunds

These refunds apply to tuition only.  If you have paid ILI directly, ILI will take care of your refund. If you used an ILI agent, and you paid the ILI fees to your agent, contact the agent first to get your refund.   ILI does not refund the discounted portion of tuition pre-paid to an agent. There will be a $200 administration fee to process the refund. If you choose to live with a host family, the first two weeks of homestay is non-refundable.
B.  Refunds On and After your First Day at ILI

1. Fees for the University Pathway programs(which include level 600AP and level 700UP) are non-refundable.
2. Application fees, Host family Placement fee are non-refundable. The next four weeks of host family fees are non-refundable.
3. For up to 10% of completion of a program (except UP), 50% of unused tuition fees
4. For 11% to 30% of completion of a program (except UP), 30% of unused tuition fees
5. For 31% or more of completion of a program (except UP), no refund.

To be eligible for a refund,

1. You must give a written notice at least two weeks in advance
2. If you used an ILI agent and you paid the ILI fees to your agent, contact the agent directly.

C.   You do not qualify for a refund if 

1. You have been put on probation by the Director of Studies, or
2. You are required to withdraw from ILI for reasons of inappropriate, unacceptable, or aggressive personal behaviour,or
3. ILI has issued a letter on your behalf for the purposes of renewing your authorization to study in Canada, or
4. You have missed or have been late for classes numerous times, and you have been warned many times and these absences and lateness are for reasons that are within your control, including cultural adjustment, or
5. You brought alcohol and/or recreational drugs or illegal drugs on ILI premises or during school activities, or
6. You were in possession of firearms, toy guns, knives or any other deadly weapons or hazardous chemicals on the ILI campus or during school activities, or
7. You have cheated on any work, tests, quizzes, or exams.

Please note: ILI requires at least two months to process a refund.

Minor Students

Students under the age of 18 are subject to the terms of the ILI Agreement Governing Minor Students. A minor student enrolled at ILI must agree to the following:

1. to live and socialize with an ILI approved host family during their studies at ILI,
2. to follow their program of studies diligently,
3. to attend all classes and complete their assigned work,
4. to participate in scheduled school activities,
5. to observe school regulations, local customs, and the laws of the land,
6. to discuss any difficulties they may have with an ILI advisor,
7. to observe the rules established by their host parent(s),
8. to respect the house, furnishings, and property of their host parent(s),
9. to keep wholesome friendships,
10. to observe the curfew,
11. to spend their money wisely,
12. to dress appropriately,
13. to use no alcohol or tobacco until they are of legal age (19 years old),
14. to use no illegal drugs—ever,
15. to receive permission from their host family before inviting any guests to the family home, and
16. to allow no friends or guests to enter their private bedroom.

Information to Third Parties

ILI will disclose student information to third parties where the third party is a parent, a legally responsible guardian, a Canadian host parent, Immigration, Refugees, and Citizenship Canada, Canadian Border Service Agency, a government or corporate sponsor that has paid for the student’s instruction, or where the student initiates the request and gives ILI his or her written unconditional and irrevocable consent to do so, or where ILI is required to provide personal information of the student by Canadian Law or Court Order.

Host Families

1. Expectations
When you are placed in a host family at your request, we expect that you will have the proper behaviour, and respect the rules of the home.
2. Minimum time
The minimum time to stay in a host family is four weeks. If you leave before, you do not qualify for a refund.
3. Payments
ILI host families depend on scheduled payments. You must therefore make all host family accommodation payments on or before the date due at the reception desk. The Registrar’s office posts ILI’s payment schedule on the (electronic) student notice board. Payments for at least four weeks accommodation must be made at least four weeks in advance. If the dates of your arrival or departure do not correspond with the ILI payment schedule, you may have to pay for extra days so that your payment conforms to the ILI schedule.
4. Late or Missing Payments
If your host family payment is not up to date, you will not be allowed to attend classes and will have to pay late fees. No tuition credits, refunds, or make-up classes are given for classes missed because of late payment.

Attendance Policies

1. Required Attendance
Learning a language requires your active participation. Class attendance is required. If you miss or are late for class, or if you leave class for any reason once it has begun, you may not only miss something you need to pass your level, but you also disturb the teacher’s instruction, and you affect the learning of others. Level Courses, Skills courses, and Exam Preparation Courses • To qualify for your Mid-Term Test without penalty, you must have 80% attendance in your morning classes until the test day. • To qualify for your Final Level Test without penalty, you must have 80% attendance for your morning classes until the test day. While it is mathematically possible to pass a course without taking a Mid-Term Test, passing the level is highly unlikely and passing the level without taking a Final Level Test is impossible.
U-PP-Program (Level 600AP and Level 700UP) While the U-PP-Program does not have an attendance requirement to take course tests, you must have 90% attendance to pass the course. The consequences of falling below 90% attendance is severe, since you must either pass the course or earn a qualifying score on an official IELTS test to meet your university entrance requirement.
2. Calculating Attendance
Classes meet three times throughout the day: (1) at 9:00 am, (2) 10:40 am, (3) 1:15 pm. Attendance is taken every day at each class meeting. Your average attendance is calculated by dividing the number of classes you attend by the number of classes for which you are registered. The chart below illustrates the various possibilities. If you require information on your attendance, please see the Director of Studies.
3. Late Arrivals
Late arrivals disrupt classes. If you are more than 15-minutes late, you will be considered absent. Do not go into the classroom until after the next break. Instead, go to the student lounge and prepare for your next class.
4. Leaving Classes
Leaving a class once it has begun is impolite and disrupts the class. Prayer breaks must be taken between classes. If you must leave a class for a bathroom break, and you are not back within five minutes, your teacher will mark you absent for that class.